Compassionate care

Compassionate
Home Care
from the Heart

At Open Heart Care, we believe that everyone deserves to live safely, comfortably, and independently in their own home. As a nurse-led care provider, we combine professional expertise with genuine compassion.

CQC RegisteredNurse-LedCompassionateReliable
10+
Years Experience in Healthcare
24/7
Care Available
100%
Person-Centered
Carer supporting an elderly lady on a walk

About Us

A nurse-led, locally rooted team — small by design, because genuinely personal care demands it. We work closely with families, GPs and district nurses to ensure every person we support feels seen, valued and well cared for.

Read our full story

Our HEART Values

Our values guide everything we do — from how we deliver care to how we treat each other.

H

Holistic & Honest

We look at the whole person and communicate openly and honestly at every step.

E

Empathetic

We listen before we act, and respond with genuine kindness and compassion.

A

Accountable

We take full responsibility for our actions and never hide behind process.

R

Respectful

We honour every person's dignity, privacy, choices, beliefs and individuality.

T

Trustworthy

We earn trust through reliability, consistency and safe care practices.

Our Home Care Services

Every care package begins with a comprehensive assessment to ensure care is tailored to the individual's needs, preferences and goals.

Not sure which service is right for you? We offer a free, no-obligation assessment to help identify the right level of support.

Carer sitting with an elderly lady at home
Nurse gently holding a patient's hands
Carer smiling warmly with an elderly woman at home

Not just care — nurse-led care.

Most home care is task-based. Ours is built around the whole person — because our nurses know that how someone feels matters as much as what they need.

Nurse-led from the start

Every care plan is designed by a Registered Nurse — not just a coordinator. We understand the health conditions behind the care needs.

CQC registered

We're regulated by the Care Quality Commission, so you can be confident in the standard of care we provide.

Consistent, familiar carers

We match you carefully and keep changes to a minimum. Your loved one should look forward to seeing their carer — not dread a different face each visit.

Flexible to your life

From a short daily visit to live-in support, we build packages around your schedule and your loved one's needs.

Family kept in the loop

We communicate proactively with families and healthcare professionals — you'll never be left wondering how things are going.

Carer providing compassionate support at home

Who we support

Older adults wishing to remain at home
Adults with physical disabilities
People living with long-term health conditions
People living with dementia
Family carers who need a break

Meet the Founder

David Demerdzhiev, Founder

Founding Open Heart Care was my way of bringing a vision to life. I wanted to create a service where compassion, dignity, and respect come first — where individuals are empowered to live the life they choose, safely and confidently, in the home they love.

David Demerdzhiev

Registered Nurse & Founder of Open Heart Care

More about us

Areas We Serve

We provide home care across Nuneaton, Hinckley and the surrounding communities — roughly a 15-mile radius from our base.

If you live nearby and are looking for quality care, we would love to hear from you.

NuneatonHinckleyBedworthAtherstoneColeshillRugbyTamworthCoventry (north)
Check if we cover your area

Get in Touch

Whether you are looking for care for yourself or a family member, we would be delighted to speak with you.

Contact us to arrange a free, no-obligation assessment and discover how we can support you or your loved one to live safely and independently at home.